For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased.
Retention of Right to Change Offering
We may, without prior notice, change our products; stop providing our product; or create limits for our products. We may permanently or temporarily terminate or suspend access our products without notice and liability for any reason, or for no reason.
Warranties & Responsibility For Services and Products
When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.
Contact Us
Email: jewellery@kremangelova.co.uk
